Health Guarantee

Health Guarantee:  North Dallas Pups guarantees your puppy for any genetic fatal, life threatening, or severe quality of life congenital anomalies until 2 year of age.  This health guarantee covers up to the purchase price of the puppy or replacement of a puppy of the same or similar age, breed, and color, at North Dallas Pups option.  If a genetic fatal, life threatening, or severe quality of life congenital anomaly is detected by a licensed veterinarian and Buyers wish to return the puppy. Buyers must immediately provide North Dallas Pups with a letter from the veterinarian stating the medical reason for the return of the puppy. North Dallas Pups has the right to take the puppy to a veterinarian of its choosing for a second opinion prior to issuing a return or replacement under this health guarantee. 

 

In the event a puppy dies within the health guarantee period and Buyer intends to require refund or replacement under this health guarantee, a necropsy by a licensed veterinarian must be performed to determine the cause of death at North Dallas Pups expense.  A copy of the necropsy must be provided to North Dallas Pups withing three days of the necropsy/death of the puppy along with its paperwork.  Failure to perform a necropsy under this section will void this health guarantee. 

 

***INITIAL VETERINARY CARE REQUIREMENT***: Your puppy must be seen by a vet of your choosing no sooner than 7 days or no later than 14 days of delivery of the puppy of the terms of the health guarantee are invalid.  

THE VET APPOINTMENT MUST INCLUDE A FECAL EXAM

 

Veterinary Services During Health Guarantee Period: If your vet determines that any services beyond a well puppy check or routine vaccines are necessary before your puppy turns 2 year of age and are related to genetic fatal, life threatening, or severe quality of life congenital anomaly and you with for North Dallas Pups to cover these services, you MUST contact North Dallas Pups BEFORE any services are rendered. In addition, North Dallas Pups reserves the right to have puppy returned to be seen by North Dallas Pup’s veterinarian should the Buyer want veterinary services covered by North Dallas Pups.  In no event with North Dallas Pups pay for any services beyond the Purchase Price of the puppy or outside of the health guarantee.  

CONDITIONS NOW COVERED BY HEALTH GUARANTEE:

The following conditions are not covered by the health guarantee: undescended testicles, hernias, worms, Coccidia, or Giardia, common ear issues like yeast, mites, or ear infections or any other parasite or bacteria, parvovirus, corona, distemper, hypoglycemia, and dehydration. This list is not an exhaustive list, and only fatal/life threatening/fatal severe quality of life  congenital anomalies are covered under the health guarantee.  

 

Animal Health Recommendations: NORTH DALLAS PUPS IS NOT A LICENSED VETERINARIAN AND ANY RECOMMENDATION IN THIS AGREEMENT HAS NOT BEEN SPECIFICALLY ENDORSED BY A LICENSED VETERINARIAN. NORTH DALLAS PUPS RECOMMENDS BUYER TO CONTACT A VETERINARIAN FOR ANY HEALTH RELATED ISSUES OF YOUR PUPPY ALTHOUGH WE WILL MAKE SUGGESTIONS WHEN POSSIBLE.